Inmarsat Network Maintenance on 11/09/2018

Dear Distribution Partner and End Users,

Inmarsat has distributed the below Bulletin in reference to upcoming maintenance to the  Inmarsat Network in the EMEA and MEAS satellite regions on September 11th.  A second maintenance window is scheduled for September 13th for the AMER and APAC satellite regions.  Minimum impact to the users is expected and should not exceed 2 minutes.  A copy of the bulletin is attached for your reference.        

In order to introduce a new monitoring tool, it is essential for Inmarsat to perform a failover of the interface between the GGSN and the Gi routers. This will result in approximately 2 two minutes of PS (Packet Switched) traffic outage whilst the VPN tunnels re-establish on the new paths.

Reason for notice:                           Failover of the GGSN interface

Services affected :                         BGAN

Regions affected:                           EMEA & MEAS

Date of maintenance:                   11/09/2018

Time maintenance begins:          21:00 UTC

Estimated completion:                 00:00 UTC

 

Regions affected:                           AMER & APAC

Date of maintenance:                   13/09/2018

Time maintenance begins:          18:00 UTC

Estimated completion:                 21:00 UTC

Single or Multiple

Outage(s) & Duration:                   Two up to 2 mins each time

Impact:                                                 Outage up to 2 minutes

In case of problems:                      Contact Global Customer Support

Please contact your account representative or our technical department if you have any questions or if any issues persist at customercare@mvsusa.com or our Operations Manager Peter Sadej +1-862-249-5230.

 

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