Dear Distribution Partner and End Users,
Inmarsat has distributed the below Bulletin in reference to upcoming maintenance to the Inmarsat Network in the EMEA and MEAS satellite regions on September 11th. A second maintenance window is scheduled for September 13th for the AMER and APAC satellite regions. Minimum impact to the users is expected and should not exceed 2 minutes. A copy of the bulletin is attached for your reference.
In order to introduce a new monitoring tool, it is essential for Inmarsat to perform a failover of the interface between the GGSN and the Gi routers. This will result in approximately 2 two minutes of PS (Packet Switched) traffic outage whilst the VPN tunnels re-establish on the new paths.
Reason for notice: Failover of the GGSN interface
Services affected : BGAN
Regions affected: EMEA & MEAS
Date of maintenance: 11/09/2018
Time maintenance begins: 21:00 UTC
Estimated completion: 00:00 UTC
Regions affected: AMER & APAC
Date of maintenance: 13/09/2018
Time maintenance begins: 18:00 UTC
Estimated completion: 21:00 UTC
Single or Multiple
Outage(s) & Duration: Two up to 2 mins each time
Impact: Outage up to 2 minutes
In case of problems: Contact Global Customer Support
Please contact your account representative or our technical department if you have any questions or if any issues persist at email@example.com or our Operations Manager Peter Sadej +1-862-249-5230.