Iridium Maintenance Advisory

Dear Distribution Partner,

Please be aware that from June 18th to June 19th 2019, Iridium Communications will be upgrading their Billing and Support systems. During this maintenance window no actions with Iridium SIM will be allowed including activation, deactivation and suspension.

We apologize for the inconvenience and hope you take the necessary precautions. For further questions regarding this topic or anything else please feel free to contact your MVS Account Manager at any time.

1,000 ThalesLINK units!

Just months after the activation of the new Iridium Communications Certus constellation, we’re thrilled to announce that Thales Group already shipped over 1,000 ThalesLINK units worldwide enabling connectivity for people anytime, anywhere. These units are made up of both Thales MissionLINK® and Thales VesseLINK™ solutions.

Beginning in 2018, Thales began establishing a strong network of partners in the mobile satellite services domain which includes us MVS USA, Inc. providing end-users with critical, on-demand satellite connectivity solutions, for on land and at sea applications.

Thales is the only value-added manufacturer to date with an Iridium Certus certified land-mobile solution, proving a commitment to customers worldwide, and truly delivering the future of connectivity to customers, today.

“We’re very proud of our solutions and seeing the market’s reaction to our offering has been very exciting. Obtaining positive feedback is a key metric for us at Thales and we’re very happy with everything we’ve heard about the units we’ve delivered to date,” said Mike Sheehan, CEO of Thales Defense and Security, Inc. “We’re truly helping our customers achieve their big ambitions, which is our end goal.”

MissionLINK® and VesseLINK™ solutions operate using Iridium Certus broadband services over a network of 66 satellites that cover 100% of the globe. The MissionLINK® solution utilizes this robust network service to provide highly reliable, mobile and essential voice, text and web communications for fixed sites and mobile users.Thales VesseLINK™ provides global satellite coverage for maritime communications.

The world has already joined the future of communications, what are you waiting for? Contact your MVS Account Manager for more information!

Iridium CERTUS® Wins Top Connected Platform Solution Award at SATELLITE 2019

Iridium Certus has won the award for “Top Connected Platform” during the annual Mobile Satellite Users Association (MSUA) Mobility Satellite Innovation Awards at SATELLITE 2019. Iridium Certus is a unique platform that enables both the development and adoption of specialty broadband applications while serving as the world’s only truly global commercial broadband service. The “Top Connected Platform” award comes less than four months after the service made its acclaimed commercial debut on January 16, 2019.

With more than 30 global service providers and six Value Added Manufacturers producing terminals for a combination of maritime, land-mobile and aviation markets, Iridium Certus continues to see growing adoption at a global level. This is the result of its best-in-class service reliability, top-end L-band broadband speeds, smaller antenna and terminal sizes compared to competitive services, cost-effectiveness and unique truly global coverage. The service has already proven to be a powerful ally for crews at sea, teams deployed to remote areas and organizations in need of on-the-move connectivity anywhere in the world at any given moment.

“We’re honored to see Iridium Certus gain such important recognition from our colleagues in the satellite industry. Iridium Certus is a truly unique platform and is already serving as an engine for innovation for our partners around the world,” said Matt Desch, CEO, Iridium. “This is just the beginning though, and later this year our partners will receive our new Iridium Certus 9770 transceiver that will open the door for an entirely new family of devices optimized for highly mobile and lower-cost applications. This can include personal devices offering rich data streams, pictures and even some video at a price point never before possible from a satellite operator. We thank MSUA for this honor and look forward to what the future will bring!” “Innovations in mobility, such as Iridium Certus, help reduce the barriers and showcase the benefits of satcom for organizations that previously may not have been able to justify its adoption,” said Catherine Melquist, president of MSUA. “MSUA is proud to present Iridium with the ‘Top Connectivity Platform’ award and looks forward to witnessing the company’s future innovations and continued leadership in our industry.”

Currently, three Iridium Certus terminals are commercially available, including the Cobham SAILOR 4300, MissionLINK™ by Thales, the only land-mobile terminal available today, and VesseLINK™ by Thales, with aviation terminals making their debut in late 2019 and 2020. These terminals are currently enabling on-the-move mobile office functionality for deployed personnel and two-way remote communication for assets, autonomous vehicles, trains and ships at sea for companies, governments and other organizations. Iridium Certus is also being developed as a platform for both maritime (GMDSS) and aviation safety services, as well as an ideal complement to other satellite and terrestrial technologies.

Iridium Awarded Gateway Support and Maintenance Contract by the U.S. Department of Defense

Iridium Awarded Gateway Support and Maintenance Contract by the U.S. Department of Defense
MCLEAN, Va., April 22, 2019 /PRNewswire/ — Iridium Communications Inc. (NASDAQ: IRDM) announced today that it has been awarded a new contract by the Defense Information Systems Agency (DISA) to continue supporting the U.S. Department of Defense (DoD) Enhanced Mobile Satellite Service (EMSS) gateway. The contract, valued at $54 million over 4.5 years, for Gateway Maintenance and Support Service (GMSS), will ensure that this dedicated ground site continues to operate at peak efficiency and in optimal condition for critical U.S. DoD missions.

Dedicated for use by the U.S. DoD, their Iridium gateway serves as the uplink and downlink point for the DoD’s EMSS communications capabilities through the Iridium® network. This includes the enhanced capabilities made possible by Iridium’s upgraded satellite constellation, which was formally completed and declared fully operational in February of this year.

“This new contract provides the mechanism for Iridium to help ensure the DoD gateway is able to fully support the new capabilities and services needed to meet the emerging requirements of the warfighter,” said Scott Scheimreif, executive vice president of government programs, Iridium. “It is yet another example of the strategic, long-term relationship between Iridium and the U.S. Department of Defense. We remain committed to the U.S. DoD and the warfighter as we explore new ways for addressing critical requirements leveraging our unique satellite network.”


MCLEAN, Va., April 22, 2019 /PRNewswire/ — Iridium Communications Inc. (NASDAQ: IRDM) announced today that it has been awarded a new contract by the Defense Information Systems Agency (DISA) to continue supporting the U.S. Department of Defense (DoD) Enhanced Mobile Satellite Service (EMSS) gateway. The contract, valued at $54 million over 4.5 years, for Gateway Maintenance and Support Service (GMSS), will ensure that this dedicated ground site continues to operate at peak efficiency and in optimal condition for critical U.S. DoD missions.

Dedicated for use by the U.S. DoD, their Iridium gateway serves as the uplink and downlink point for the DoD’s EMSS communications capabilities through the Iridium® network. This includes the enhanced capabilities made possible by Iridium’s upgraded satellite constellation, which was formally completed and declared fully operational in February of this year.

“This new contract provides the mechanism for Iridium to help ensure the DoD gateway is able to fully support the new capabilities and services needed to meet the emerging requirements of the warfighter,” said Scott Scheimreif, executive vice president of government programs, Iridium. “It is yet another example of the strategic, long-term relationship between Iridium and the U.S. Department of Defense. We remain committed to the U.S. DoD and the warfighter as we explore new ways for addressing critical requirements leveraging our unique satellite network.”

The previous iteration of the GMSS contract was awarded in October of 2013 for a five-year term with a six-month extension option. The subscribers operating under the Iridium EMSS program run by DISA have more than doubled over the five-year period between 2013 and 2018 to 113,000, reflecting a 17.25% compounded annual growth rate. This surge in growth has occurred under the current flat-rate contract program that provides unlimited voice and data services to the U.S. warfighter and other government participants.

Certus 700 Annoucement

Iridium 500 Minute Voucher becomes a 600 Minute Voucher
The current 500 minute voucher will become a 600 minute voucher from May 1st, 2019 providing 100 additional minutes to customers at no extra cost. Each voucher will have 36,0000 units instead of the usual 30,000 – NO CHANGES to the burn rate.Iridium Northern Lights Voucher Price Increase
The price of the Northern Lights vouchers will increase starting on May 1st, 2019. Please contact your MVS account manager for the new price.Iridium 750 Minute Voucher No Longer Available
The 750 minute voucher will be retired. Do not forget that you can supply the 300 minute 12 month NON RELOADABLE voucher or the 200 minute 6 month Roll Over.

The development of Iridium Certus 700 capability will allow Certus terminals to receive data from the satellites at speeds of up to 704 Kbps which is progressing very well and at this time we expect Beta trials to start in Q3-2019 and commercial availability is scheduled for December 2019. As a reminder, this enhanced downlink capability will be available to all existing Certus terminals once a free-of-charge Firmware upgrade is carried out on the terminals. This new capability will make all Certus terminals the fastest L-Band devices in the market.

These are exciting times for Iridium, and we are very happy to have you as a partner as we break new ground in Mobile Satellite communications.

Iridium Prepaid Voucher Changes

Iridium 500 Minute Voucher becomes a 600 Minute Voucher
The current 500 minute voucher will become a 600 minute voucher from May 1st, 2019 providing 100 additional minutes to customers at no extra cost. Each voucher will have 36,0000 units instead of the usual 30,000 – NO CHANGES to the burn rate.

Iridium Northern Lights Voucher Price Increase
The price of the Northern Lights vouchers will increase starting on May 1st, 2019. Please contact your MVS account manager for the new price.

Iridium 750 Minute Voucher No Longer Available
The 750 minute voucher will be retired. Do not forget that you can supply the 300 minute 12 month NON RELOADABLE voucher or the 200 minute 6 month Roll Over.

THE MVS TEAM AND YOUR PERSONAL ACCOUNT MANAGER ARE READY AND AVAILABLE TO ANSWER ANY QUESTIONS YOU MIGHT HAVE.

We understand that these changes can be challenging and issued on a very short notice by Iridium Communications. MVS will support you during this process.

MVS Ready for Iridium CERTUS Maritime AND Land

MVS USA Selected by Iridium to Deliver CERTUS High-Speed Data and Voice Service

Company Developing a New Platform, FLEXX, to Deliver CERTUS to Partners, Providers and End-Users

Hawthorne, New Jersey, January 25, 2018 – MVS USA Inc., a leading satellite communications solutions provider, today announced the signing of an agreement with Iridium Communications that will enable the company to deliver the Certus data and voice service using its new FLEXX platform in development. Certus is Iridium’s new, secure, worldwide high-speed data network designed to dramatically enhance global satellite service. The service is powered by the new Iridium NEXT constellations of satellites, recently launched by SpaceX.

Continue reading

Iridium OPEN PORT Maintenance Advisory Begin Time: Tue, Jul 31, 2018 21:00 (GMT) End Time: Tue, Jul 31, 2018 22:00 (GMT)

Begin Time: Tue, Jul 31, 2018 21:00 (GMT) End Time: Tue, Jul 31, 2018 22:00 (GMT)

Service(s) Impacted: Iridium OpenPort® Services – Iridium OpenPort® Data , Iridium OpenPort® Services – Iridium OpenPort® Data Monitoring and Iridium OpenPort® Services – Iridium OpenPort® Voice

This is a maintenance advisory from Iridium. During the time frame provided, Iridium will be performing maintenance on the above mentioned services. Customers may experience degraded, intermittent or even a complete loss of service during the indicated maintenance window. Additional notification will be provided to alert you of any changes in status that occur during this maintenance event.

New Iridium to Iridium unlimited voice plan

Iridium Handset users will be able to purchase the Unlimited Iridium to Iridium (ISU-ISU) Voice option for select postpaid plans. This feature will allow Iridium Subscribers to make unlimited ISU-ISU voice calls for an additional small fee (to be determined) per month. The Unlimited ISU-ISU Voice option is available to all current and future Iridium Subscribers on any one of the postpaid plans listed below. There is no minimum monthly commitment associated with the Unlimited ISU-ISU Voice option and it is subject to the same proration terms and conditions as Iridium postpaid telephony plans. Iridium Subscribers on the Unlimited ISU-ISU Voice option are subject to the Iridium Fair Access Policy (contact MVS for details on the fair access policy). This offer does not apply to any other Iridium terminal (ex. IridiumGO!, Certus, Pilot, etc.)